Re: Parental Controls. How to install Showbox and. BT Virus Protect works on compatible PC/MACs. The BT Home Hub 5 supports high-speed 5GHz wireless 802. Hi I have a BT Home Hub 5a running OpenWRT 19. . BT BT include parental controls within their broadband package. Each time you turn it off, you'll need to verify your age again by entering credit card details. I can’t give you written evidence, but I can assure you that turning off the Parental Controls works, it did for our household. 3. I'm sorry you haven't been able to set up the Parental Controls. - record clips and take snapshots of what’s happening when. Hello I have spent considerable time trying to get my BT parental controls to work, reading the BT website FAQs and have spent an hour talking to BT 150 about this issue. 1. We run our business from home on BT business FTTP. Sites are categorised according to the primary purpose of the site, not each of the individual pages. Payment by Direct Debit. Enter 192. Upgrade your router with a BT Fibre deal. Hi, I'm unable to get these to work on my account. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. If you need your Mini Hub in the future, contact us. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. They work best when used openly and honestly in partnership with your kids. Just follow these steps: Log in to My BT with your BT ID. Put the box into the original mailing bag and seal with the sealing strip. My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. If you run out of sockets, you can connect a. I get an email telling me I have made the changes and have active parental controls, but nothing. 24 month contract. 3. Re: Does Halo 1 still allow you to use Parental Controls? @juddster27. Click on it and you’ll be prompted to set up a PIN. I spent 3 hours with a BT advisor trying different solutions 5 days ago. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. We’ll be ready to activate it. Norton Family. . Scroll down and click Your Security. BT sent me a new hub to attempt to resolve this. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. USB Mouse and Keyboard Connect a mouse and/or keyboard to your DroiX® device, via USB. ive recently upgraded my Bt tv package to include the now tv channels since then the content is great but I keep getting asked for my parental control pin. Ft. Parental controls for Apple, Android and other devices. Includes a BT Home Hub (unless BT has already provided you with one). Broadband & mobile networks. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. With Bluetooth, Wi-Fi, and Zigbee, the Amazon Echo (4th generation) is the best smart home hub for most people. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. Non worked and the advisor raised a report promising a solution within 72 hours. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. The Deco X60 roughly doubles the speed of the regular BT Whole Home Wi-Fi in medium-range tests but lags behind our current favourite 802. Includes a BT Home Hub (unless BT has already provided you with one). You will then see a page telling you that BT are activating your Parental Controls. Hi @Javid, Thank you for posting and welcome to the Community. com & Community; Broadband. Since moving house my BT parental controls are not working. My Home Hub 5 has no restrictions. Some more links on the ISP’s blocking content (Virgin & BT Customers): Setting up the Home Hub 5 is easy. Compatible line required otherwise £49. BT Security & Parental ControlsI've recently started using a Hub 4. YouView from BT; TNT Sports on TV, Online. Reply. Getting your T8 set up at first use. . We had to get an old white box BT modem as the smart hub wouldn't bridge. Next, select the first device that you want to control and choose the days and times for which you want. My BT App The quickest way to manage your BT account on the go and get help with your BT products if you need it. You may want to keep your Mini Hub plugged in to make. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Check BT Broadband status. Hi Trendy. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. There doesn't seem to be any way to set parental controls at all. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Figuring out what kind of parental control is best is entirely based on your own family's needs. If you are not able to. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. I have tried Resetting and Restarting the Hub its BT Home Hub 2. Energized. It's free for all BT Broadband customers. 99 connection charge may apply. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. . Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. 07:00 - 07:30, 3:30 - 4:30, 7:30 - 8:30) I have moved to Sky and was surprised that. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. 1. Select the "Family & Other Users" tab on the left and then click on the plus sign (+) next to "Add A Family Member. After you have done that, then restart the home hub so you get a different public IP address. 2. 07. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. Tried everything, phoned bt customer services, tried all sorts so-called solutions, been a year, NOTHING worked. With a Business hub/router you are not able to block content or URL's, you would need to a look at putting in hardware firewall or a different router/hub which does have these features. 168. 11ac. Come on BT this is hardly responsible family friendly behaviour in the mi. 99 connection charge may apply. Email; Billing. By using Broadband Backup, your BT Mobile parental controls will apply. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. I'm already seeing some worrying things. Click on it and you will see a link to the parental control. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. They usually come with several features to reduce the risk of children discovering potentially harmful content. Bills &. This will give you access to the BT Home Hub’s settings screen. Works when using your BT ID on UK BT Wi-fi hotspots. Tap. I The hub manager settings and MYBT settings are all correct and the settings do not work. On the Home Hub 4 I could restrict internet access times for each connected device individually so could limit the internet hours on my daughters phone. You have to manually add the MAC of a new device into the BT 4G Home Hub to connect. BT Virus Protect works on compatible PC/MACs. Parental Controls set-up tutorial for BT Internet ConnectionsHi I am having to reboot my home hub regualrly (on the advice of a BT team member on their helpline). If you have full fibre FTTP, you simply need a router. Try My BTWith an Android device running Family Link and signed into your kid's account, open the Family Link app on the phone. Page 6 With BT TV, there’s something for everyone, including complete Library With BT TV, you can add bolt ons to. Time to put it to the test. Broadband. Go to solution. My online account says it's activ. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. Upgrade your router with a BT Fibre deal. For example can you set different access times for Mon-Fri and Sat-Sun (a bit like the homework time setting in BT Parental Controls but for each individual device)? TIA. Every setting is indicating "off". Non-BT business hub or router: It's preferable that you use a BT Business Hub. Get 3 months free broadband. parental controls; 3 Log in to set up your extras; Get more from BT with our free apps. Just follow these steps: Log in to My BT with your BT ID. To phone EE: Dial Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & Home Phone. On the plusnet hub it wouldn't show. Sign In to BT Community. 2. 168. 28. Welcome to BT’s official support community. Payment by Direct Debit. Email; Billing. Home network (24 pages) Switch BT Home Hub Quick Start Manual. BT Parental Controls can help limit the potentially harmful content that your children watch online. How to install Showbox and. Cancel anytime. Switch BT Home Hub Quick Start Manual. For your child to connect to BT WIFI they need to use your BTID and password which they must have obtained from you or the home. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. . Re: BT Hub Blocking Access to a Website. Revealed: 7 in 10 teens want parents to set filters to protect them online. test sites are blocked on PC, but access is allowed via mobile devices. From the home screen, go into Settings and then select General and then Restrictions. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they offer age-appropriate content for children to watch as well. 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoI have enabled parentel controls and blocked Media Streaming from the options etc, You Tube site and some others won't work when i have done this, but he seem's to still be able to access other sites to watch movies on!!! Please Help? Is there anything I can do to delete his computer via WIFI fr. . BT Parental Controls. If you run into difficulties or have a question about BT’s products and services, join our community and. My trying to setup parental controls to limit my kids computer & phone usage. . The Parental Controls are slightly different in that you need to click. If the MAC address is changed, then there would be no connection. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Then we’ll switch off the Mini Hub. Norton Family provides parents with the insights they need to help keep their child safer and focused when online. Some more links on the ISP’s blocking content (Virgin & BT Customers):Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. I knew the BT Home Wi-Fi was better value, the Google Wifi easier to use and the Linksys Velop faster – but it was TP-Link that offered the most for families. Re: Parental Controls not working effectively. If you haven't got one, sign up here >. BT broadband. 3. indd 1 05/06/2017 14:43Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. Using and configuring a third party router. I have read of similar issues posted in this Com. (7 pages) Switch BT smart hub User Manual. Or so the hype and reviews intimated. This will open the Hub Manager. The range and stability of the HH5 were both significantly poorer than the HH3 which preceded it. You should be able to do this with certain 3rd party routers however, but not on the Business routers. If you are not able to acce. BT Parental Controls. 65% of young people aged 11-16 are in favour of the. BT could provide firmware update to Smart Hub which could allow management of applications, browsers etc at per client (each device connected to hub) level for Parental Control type situations. BT Parental Controls help keep your children safe online. Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). The BT infrastructure will not allow OpenDNS to be used even after I've set MyBT to have no restrictions. 99. If you don’t have a mobile phone or are in an area with no mobile signal, please contact us on 0330 1234 150. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Re: Parental Controls - Time restrictions. Just change the BTID password and that will stop access to BT WIFI. For more information, please visit this page. I am trying to override a blocked site but BT. The purpose of the filter is to protect children from unsuitable content when online. If you’ve not changed this, you should find it printed on a card mounted on the back of your router. Annual price changes and terms apply. On the plusnet hub it wouldn't show any indecent images at all whereas although I've left the settings exactly the same and simply switch the hub to BT it shows images (although it does block access to the. I decided to change this back. Go to solution. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. BT Virus Protect works on compatible PC/MACs. If you need your Mini Hub in the future, contact us. Web Protect. They definitely worked back then. BT Home Hub Parental Controls causing Script Errors How to use Quick Support. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Before running your T8 for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. The Home Hub 3 is a stylish, compact router that comes free with all BT broadband services but it’s also available to buy. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. Then we’ll switch off the Mini Hub. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Scroll down to BT Web Protect and click Switch on BT Web Protect. Bills & Packages; BT Groups. How to turn off BT Home Hub Smart Setup. BT not taking their responsibilities seriously when it comes to parental controls. You cannot do anything on the BT Home hubs. BT Virus Protect works on compatible PC/MACs. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Also don’t know which part of the restrictions, I just deactivated it completely. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. Broadband. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. With the power to block unsuitable sites from every device that connects to your BT Home Hub, you can have peace of mind when online. Parental controls on BT. A site is being blocked incorrectly by BT Parental Controls. From the app, click More then select Your wi-fi network. 5hrs trying to figure this out. 3. Some more links on the ISP's blocking content (Virgin & BT Customers): BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. 99 connection charge may apply. 2G seems to reach where we need it to with the lower speed. Once you save the change it can take up to half an hour for BT connect to your. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. Logged back in and it's still deleted. BT Parental Controls help keep your children safe online. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Hi I have a BT Home Hub. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Worth noting that via the TV I never have a problem. The Wi-Fi network name has been changed and the BT 4G Home Hub has been set up as a Wi-Fi hotspot, so you can access the internet wirelessly from your devices. Trouble is, I can't see. *Monthly price will increase. You'll then receive a confirmation screen and your service will be working within two hours. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. My online account says it's activ. 0:37. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. For our Broadband Service Test tool, we’ve been recognised for the ‘Best Digital Customer Experience’ at the UK Customer Experience Awards 2023. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. It’s easy to manage your account online with My BT. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Page 1 We’ve set light parental controls You can change these by logging in to Hold the power button down for ten Just reset your Mini. Use your parental control PIN to control access to programmes with an age rating. The best wireless router for most people: Asus RT-AX82U. BT Parental Controls. Have a look at the How to Block Youtube section on the Parental Controls help. Find ‘Manage your extras’ towards the bottom of the page. 0. Go to MyBT and log in using your BT ID and Password. Yes, that is correct. 30K views 8 years ago. I'll send you a private message so you can send over your details to the moderation team. If youParental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Press to open the YouView main menu and choose On Demand From the On Demand menu, press to start browsing all the On Now & Next. Log in to My BT with your BT ID. No reposnse since then. You can change it at any time. com & Community; Broadband. However, a wide range of factors, such as distance from the router, thick walls. 2. If you have FTTC, then you will need a VDSL modem/router. Works when using your BT ID on UK BT Wi-fi hotspots. g. I assumed the problem would dissappear when I returned home and was using my own (Talk Talk) ISP. 85. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Comes with Safe Search. Download the app and connect it to your camera to: - get sound and motion alerts straight to your phone, so you’ll be the first to know when something happens. They worked fine until we moved house and were provided with a new hub. Monitoring gives you a much clearer picture of what your child has been viewing online. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. But thanks to BT’s free Parental Controls, you don’t have to worry. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has. You have been temporarily locked out. The Parental Controls are separate to the wifi controls, to set them up see below. Our customisable filters let you tailor internet access to suit your needs. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. Parental controls leave search sites such as Google and Bing accessible. Plug the other end of the cable into the Openreach modem's Port 1/LAN1 port. 3. For new Fibre Essential customers that sign up for 24 months. This morning i plugged in the new hub, set it up etc and noticed it wasn't quite behaving normally. Hi - we have used BT parental controls on our home wifi for over year with no problem. 1. Receive personalised resources and advice for your family that keep you up-to-date as your children grow. This will give you access to the BT Home Hub’s settings screen. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. Parental controls wont turn off. Parental Controls set-up tutorial for BT Internet Connections. ive checked settings and parental controls is disabled. Search for proxy sites. The BT Home Hub is one of the most popular and up-to-date devices available on the market. Just go back to using your old home hub, if it does everything you want it to. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. The message will offer a choice on whether or not you would like to activate Parental Controls. This is infuriating me and it's a real flaw in the soft. . Of you have BT DNS based Parental Controls or BT Protect on this will try and create a DNS sink hole and hijack the DNS packets. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. I like the TP-Link’s simple approach to parental controls. You should be able to do this with certain 3rd party routers however, but not on the Business routers. Then click ‘Setup BT Parental Controls’. To charge your Mini Hub Use the Micro USB cable or other suitable charger. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. Payment by Direct Debit. They are definitely not active and I am getting desperate with 4 boys under 12 home schooling on. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Sign into your My BT account online. Protect your BT Home Hub. BT. You will be activated with the 'light' filter setting. . Ive been into hub settings and its saying there is. Connect the BT 4G Home Hub to your computer via a cable or Wi-FiThe new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. BT BT include parental controls within their broadband package. For some reason it doesn't seem to go off until 10. Re: Smart Hub 2 - control wifi access open to abuse. 99 connection charge may apply. Add devices using the add button and scan to locate the device (it must me on). BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. BT. Short of locking away the hub and socket. Peel off and apply the pre-paid returns label on top of the original mailing bag label. The default PIN is 1234. We’ll be ready to reactivate it. In relation to Youtube a few addresses have to be blocked. BT Home Hub 3, Hub 4 and Hub 5. Getting your T8 Mini set up at first use. . Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. Select the times. We’ll be ready to activate it. I've been struggling for over a year with virgin - wildly fluctuating speeds, poor connections and drop outs across our connected devices, almost daily resets. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Please give that ago and let me know how you get on. Short of locking away the hub and. 4MB/sec, but the Home Hub 5 is better at long range. I'm sorry you're having problems blocking that service. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. (Make sure you’re connected to your home network. Remember that parental control settings are only one part of online safety.